Field service

More billable work, less driving

Prioritise the work queue and build optimal day plans with AI — service calls, installations and cleaning visits alike. Maximise the hours you can bill your customers by fitting more jobs into the same day.

A diagram: urgency, contract terms, required skills and location all feed one optimisation engine, which returns a balanced day for each field worker.

Trusted by service, installation and cleaning teams

  • Huoltolux
  • Ametro
  • Tulka
  • Harriniva
  • EcoUp
  • Selecta

One engine

Prioritisation and routing in one engine

Allocator weighs urgency, customer-specific contract terms, the skills a job needs and spare-part availability as it turns the work queue into an optimal day plan for every field worker.

When the situation changes — a new urgent order, or an absence — the AI proposes a new plan in seconds. Accept it as it stands, or adjust it with what you know that the system does not.

See how Allocator works

Change, handled

An urgent order at 9:14. A new plan by 9:15

Allocator re-plans the affected routes in seconds and shows you exactly what moved. Accept it, or drag a job yourself — the plan is a proposal, and dispatch stays in charge of the day.

A before-and-after comparison: an urgent heating failure arrives at 9:14, and the technician’s remaining jobs are reordered around it by 9:15.

The payoff

What this means day to day

+18% billable hours

More jobs in a day

Shorter routes and tighter scheduling fit more visits into the same working day.

Average across customers

−31% driving

Fewer kilometres

Routes are optimised as a whole rather than one visit at a time, so drive time and driving costs both fall.

Average across customers

Seconds to re-plan a day

Fast reaction to change

Absences and urgent orders are resolved in seconds, with no manual reshuffling.

Customers

What field teams tell us

AI frees up time for our supervisors. That time goes into improving the customer experience, which makes the whole installation operation more efficient. Our installers save time too, in the kilometres they no longer drive.
Timo Kyllönen Head of Installation, EcoUp
Allocator has increased our operational efficiency and made our operations more environmentally friendly.
Ville Haataja CEO, Ametro
Allocator makes supervisors’ daily work significantly easier — time is freed from routine tasks for guiding employees.
Jenni Määttä Chief Operating Officer, Forenom

Plugs into the ERP you already run

Two-way sync with the systems maintenance and installation companies actually use — Avux, Admicom, LikeIT and others — so jobs, customers and hours flow both ways. No ERP? A spreadsheet upload is enough to start.

See all integration options